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More happy customers, more revenue, across channels

Case studies

Afiniti and Verizon and AND, not an OR
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Case Study One

Afiniti and Verizon and AND, not an OR
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Case Study Two

Headline about partnership include AI RESULTS $830m Customer lifetime value 4% Increase in sales 4% Reduction in cancellations Overview Meaningful, positive communication with customers, colleagues, and family alike is vital in today’s world. AT&T and Afiniti’s long-standing collaboration optimizes remote customer interactions for America’s largest wireless network and marks the largest enterprise AI partnership. AT&T […]
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Case Study Three

Headline about partnership include AI RESULTS $830m Customer lifetime value 4% Increase in sales 4% Reduction in cancellations Overview Meaningful, positive communication with customers, colleagues, and family alike is vital in today’s world. AT&T and Afiniti’s long-standing collaboration optimizes remote customer interactions for America’s largest wireless network and marks the largest enterprise AI partnership. AT&T […]
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Case Study Four

Headline about partnership include AI RESULTS $830m Customer lifetime value 4% Increase in sales 4% Reduction in cancellations Overview Meaningful, positive communication with customers, colleagues, and family alike is vital in today’s world. AT&T and Afiniti’s long-standing collaboration optimizes remote customer interactions for America’s largest wireless network and marks the largest enterprise AI partnership. AT&T […]
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Measurable revenue impact

Focused presentation into Afiniti’s AI advantage, strategic assessment of business benefits and economic impacts

Workshops to jointly evaluate the objective function, manage the data and seamless integration aspects of Afiniti’s service integration

Construct a unique solution blueprint that leverages data fusion techniques, create personalized code for data quality and embed Afiniti’s service into the call routing process to facilitate AI-driven decision making

Harnessing Afiniti’s state-of-the-art validation techniques, deploy an AI model to optimize the agreed objective function with unparalleled performance

ON/OFF cycles provide the ultimate checklist for measuring, reviewing and reconciling Afiniti’s incrementality and operational stability

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