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What We Think

What We Think
Infographic: The History of Artificial Intelligence
October 27, 2020

Infographic: The History of Artificial Intelligence

Infographic: The History of the Contact Center
October 15, 2020

Infographic: The History of the Contact Center

Infographic: Customer Preferences for Business Communications
October 01, 2020

Infographic: Customer Preferences for Business Communications

Bringing Behavioral Pairing to the AWS Cloud
September 15, 2020

Bringing Behavioral Pairing to the AWS Cloud

Podcast: Cecilia Braggiotti on AI in Sales and Customer Service
September 08, 2020

Podcast: Cecilia Braggiotti on AI in Sales and Customer Service

The Rise of the Essential Worker
April 24, 2020

The Rise of the Essential Worker

CCO Tom Inskip shares 3 key considerations for implementing AI in Forbes
February 26, 2020

CCO Tom Inskip shares 3 key considerations for implementing AI in Forbes

'How patterns can power better treatment' - Zia's piece in The New Statesman
June 11, 2019

'How patterns can power better treatment' - Zia's piece in The New Statesman

What's the right amount of AI regulation?
May 03, 2019

What's the right amount of AI regulation?

Tech Tonic: "Don't spend millions if you can't prove its value!" Zia sat down with John Thornhill of the Financial Times
October 31, 2018

Tech Tonic: "Don't spend millions if you can't prove its value!" Zia sat down with John Thornhill of the Financial Times

Zia talks to The WSJ about why tech needs more human interaction
October 29, 2018

Zia talks to The WSJ about why tech needs more human interaction

"Stepping out of your comfort Zone." Some reflections on standing shoulder to shoulder.
October 19, 2018

"Stepping out of your comfort Zone." Some reflections on standing shoulder to shoulder.

Artificial intelligence: Winter is Coming
October 18, 2018

Artificial intelligence: Winter is Coming

Zia speaks to The Economist about the Role of Artificial Intelligence in Business
September 21, 2018

Zia speaks to The Economist about the Role of Artificial Intelligence in Business

Is AI more than just a buzzword? Zia talks to BBC's Tech Tent
August 17, 2018

Is AI more than just a buzzword? Zia talks to BBC's Tech Tent

Elon Musk should chill about the potential long-term impact of artificial intelligence
July 27, 2018

Elon Musk should chill about the potential long-term impact of artificial intelligence

Wyatt Roy Speaks with Alan Kohler on the Constant Investor
May 21, 2018

Wyatt Roy Speaks with Alan Kohler on the Constant Investor

Afiniti founder Zia Chishti on his third billion-dollar company
May 18, 2018

Afiniti founder Zia Chishti on his third billion-dollar company

La Tribune interviews Afiniti’s GM of France, Jérôme de Castries
March 03, 2018

La Tribune interviews Afiniti’s GM of France, Jérôme de Castries

Época NEGÓCIOS interviews our CEO, Zia Chishti
February 15, 2018

Época NEGÓCIOS interviews our CEO, Zia Chishti

“A great idea doesn’t thrive without a good team behind it” – Afiniti CEO in interview with Expansión
February 08, 2018

“A great idea doesn’t thrive without a good team behind it” – Afiniti CEO in interview with Expansión

See our CEO, Zia Chishti, give his perspectives on artificial intelligence in hospitality at the the EHL International Advisory Board Meeting held in Lausanne, Switzerland
August 31, 2017

See our CEO, Zia Chishti, give his perspectives on artificial intelligence in hospitality at the the EHL International Advisory Board Meeting held in Lausanne, Switzerland

Our CEO talks about how we are using AI to create results in the hospitality sector
June 02, 2017

Our CEO talks about how we are using AI to create results in the hospitality sector