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August 6, 2025

5 Ways to Deliver Personalized CX That Converts

Latest news

Afiniti Appoints Jerome Kapelus as Chief Executive Officer

February 10, 2025

Company News

Afiniti Successfully Completes Recapitalization Transaction

December 9, 2024

Company News

New Afiniti Partnership with Türk Telekom

July 3, 2024

Customer Experience Telco

Afiniti President Tom Inskip moderates panel on AI and sustainability at COP28

December 6, 2023

Sustainability

Fireside chat: Mike Fries and Tom Inskip discuss artificial intelligence

November 17, 2023

Company News

Ignite Worldwide: Field Trip at Afiniti’s DC Headquarters with Johnson Middle School and Wheatley Education Campus

September 29, 2023

Culture

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Latest thinking

AI can enhance human connections – and the customer experience needs this most of all

October 5, 2023

Customer Experience

Consuelo Remmert at Disrupt 23: How AI can transform your contact center

February 16, 2023

Responsible AI

How Afiniti Can Improve Customer Satisfaction in Telecommunications

December 14, 2022

Telco

How Afiniti Can Help Facilitate Growth in Insurance

December 12, 2022

Insurance

How Afiniti’s AI Can Improve Collections

September 19, 2022

Banking

LivePerson and Afiniti: Integrating artificial intelligence technologies to create better conversations and a more customized experience

September 12, 2022

Partnerships

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