Testimonials
“There is the capability with Afiniti to really link the right agent with the right customer and learn out of this. For us it’s more revenue, and higher customer satisfaction. Afiniti is helping us in certain use cases to use our data and add it to your data and ultimately get customers what they want in a better way. From a data analyst and an artificial intelligence specialist, it’s an and, not an or.”
Lutz Schuler
Chief Executive Officer, Virgin Media O2
“There is the capability with Afiniti to really link the right agent with the right customer and learn out of this. For us it’s more revenue, and higher customer satisfaction. Afiniti is helping us in certain use cases to use our data and add it to your data and ultimately get customers what they want in a better way. From a data analyst and an artificial intelligence specialist, it’s an and, not an or.”
Lutz Schuler
Chief Executive Officer, Virgin Media O2
“There is the capability with Afiniti to really link the right agent with the right customer and learn out of this. For us it’s more revenue, and higher customer satisfaction. Afiniti is helping us in certain use cases to use our data and add it to your data and ultimately get customers what they want in a better way. From a data analyst and an artificial intelligence specialist, it’s an and, not an or.”
Lutz Schuler
Chief Executive Officer, Virgin Media O2
“There is the capability with Afiniti to really link the right agent with the right customer and learn out of this. For us it’s more revenue, and higher customer satisfaction. Afiniti is helping us in certain use cases to use our data and add it to your data and ultimately get customers what they want in a better way. From a data analyst and an artificial intelligence specialist, it’s an and, not an or.”
Lutz Schuler
Chief Executive Officer, Virgin Media O2