Join Afiniti for a Webinar on AI-Driven Business Growth featuring Forrester
October 1st, 11 am ET
LIVE WEBINAR
In today’s rapidly evolving landscape, AI and Generative AI are playing critical roles in transforming customer interactions and delivering measurable business outcomes. But are these AI investments providing a significant return on investment (ROI)?
On Tuesday, October 1, 2024, at 11 am ET, Caroline O’Brien, Afiniti’s Chief Data Officer, and guest speaker Christina McAllister, Senior Analyst at Forrester will join Gareth O’Neill, Afiniti’s Vice President of Marketing to discuss the benefits of deploying AI in the contact center and explore how it can enhance customer interactions and drive business growth.
What to Expect:
- AI solutions in the contact center – from agent assist tools that reduce handle time to advanced AI models that optimize customer experience.
- Real-world use cases – see how enterprises are
successfully deploying AI to enhance operations. - The hidden costs of AI infrastructure – uncover the
unseen challenges of AI adoption and implementation. - Strategies for finding high-value applications – go
beyond cost reduction to discover impactful AI uses that drive revenue and customer satisfaction.
This is your chance to gain valuable insights and learn how to maximize the potential of AI for your business.
Register today
Meet the speakers
Caroline O’Brien
Chief Data Officer, Afiniti
Christina McAllister
Senior Analyst, Forrester
Gareth O’Neill
VP of Marketing, Afiniti